Effects of Welfare Technology in Norway


The Norwegian Health Directorate, The Norwegian Directorate for E-health and The Norwegian Association of Local & Regional Authorities support the Norwegian municipalities in implementing welfare technology through the Norwegian Welfare Technology Program. The program was founded in 2013 to strengthen innovation processes in the health- and care services in the municipalities and contribute to the development, testing, documentation and implementation of welfare technology. The main objective of the program is that welfare technology should be an integral part of the health- and care services by 2020. This means that welfare technology is offered to users on a par with other services.

The National Welfare Technology Program divides benefits into three categories: increased quality, time saved and avoided costs. A previous study shows that there is a varying awareness of achieved benefits and the realization of these benefits in the municipalities working to implement welfare technology in the health and care service


This project will provide detailed knowledge of both the effects of welfare technology and how the municipalities work to realize these benefits. In addition, we will investigate whether the benefits achieved are different in municipalities of different sizes.


Data will be collected through individual interviews and focus group interviews of project managers, other key personnel and staff in the health and care services in selected municipalities, as well as users of welfare technology services. In addition, we will collect data from a survey, as well as from various documents and registers.

Project manager

Elin Breivik Elin Breivik

Project participants


Citizen services

Services for health professionals

Project period

2020 - 2022

Last updated

14 February 2020